For customer care or product inquiries, please call us toll-free at 1-800-401-8302.
or send us an email at firstname.lastname@example.org
or our online contact form
Monday thru Friday 8AM - 8PM EST
Saturday & Sunday 8AM - 8PM EST
We ship in-stocks items within 24 to 48 hours (excluding weekends and holidays). We offer complimentary standard shipping on orders over $100, all other orders a $3.99 shipping fee is applied at checkout. Free returns and exchanges.
Orders can be canceled providing you contact us before your order ships. Once the products have shipped, we can not cancel your order. In-stocks items ship within 24 to 48 hours (excluding weekends and holidays). To cancel an order, please call us toll-free at 1-800-401-7837 or send us an email at email@example.com. Please provide us with your last name and order number to better assist you.
If a product you purchased from Signature Skin by Maloney MD arrives damaged or not what you expected, you may return the unopened product(s) within 30 days for a full refund of the purchase price or a credit towards a future purchase. For a refund or credit, the product(s) must be returned unopened and unused. Sorry, but we can not accept, refund, or credit, any opened or used products. If you would like to return or exchange unopened product(s) for any reason, please email us at firstname.lastname@example.org or call us toll-free at 1-800-401-8302 and we will take care of you.